Privacy Policy

This Privacy Policy explains how TrendFola (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit or make a purchase from floraviahome.com (the “Site”).

Information We Collect

When you visit the Site, we may automatically collect certain information about your device and browsing activity, including:

IP address
Browser and device type
Time zone
Cookies and similar technologies
Pages viewed and actions taken on the Site
Referring websites

When you place an order, create an account, subscribe to communications, or contact us, we may collect:

Name
Email address
Phone number
Billing and shipping addresses
Order and transaction information
Account and customer service information

Payment information is processed securely by our payment service providers. We do not normally store complete credit card details.

How We Use Your Information

We use personal information to:

Process payments and fulfill orders
Arrange shipping and provide order updates
Respond to customer service requests
Prevent fraud and protect the security of the Site
Improve our products, services, and website
Comply with legal and regulatory requirements
Send marketing communications when permitted by law or with your consent

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the message.

Cookies and Advertising

We use cookies, pixels, log files, and similar technologies to operate the Site, remember your preferences, analyze website performance, and measure advertising effectiveness.

Some advertising partners may use your information to display personalized advertisements. You can manage cookie preferences through your browser settings or any cookie consent tool available on the Site.

Disabling cookies may affect certain Site features.

How We Share Information

We may share personal information with trusted service providers that help us operate our business, including:

Payment processors
Shipping and fulfillment providers
Website hosting and e-commerce platforms
Analytics and advertising providers
Customer support providers

We may also disclose information when required by law, to protect our legal rights, or in connection with a business sale, merger, or reorganization.

We do not sell personal information for monetary payment.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill orders, provide services, maintain business records, prevent fraud, resolve disputes, and comply with legal obligations.

Your Privacy Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Correct inaccurate information
Request deletion of your information
Restrict or object to certain processing
Request a copy of your information
Withdraw consent to marketing communications

To submit a privacy request, contact us using the email address below. We may need to verify your identity before completing the request.

International Data Transfers

Your information may be processed or stored outside your country. Where required, we use appropriate safeguards to protect personal information transferred internationally.

Children’s Privacy

The Site is not intended for children under 16, and we do not knowingly collect personal information from children under 16.

Changes to This Policy

We may update this Privacy Policy to reflect changes to our practices, services, or legal obligations. The updated version will be posted on this page with a revised “Last updated” date.